With the arrival of multifunction printers (MFPs), which can print from an email, function as a fax machine, photocopy, print and scan, many organisations are turning to MFPs. Not only that, once an expensive unit, workgroup-class models are available now at a lower price. Likewise, the printouts of modern MFPs is basically outstanding with a wired and wireless network connectivity. Because of a printer’s efficiency and importance, organisations should have a printer service support centre to call the moment this useful machine shows any sign of inefficiency.
Questions to ask a printer service support centre
The most populous city in Australia, Sydney, ranks among the top ten cities in the world highly integrated into the global economy. It is no wonder that every work organisation’s smooth daily functioning in this city is tantamount. This is why Sydney has the fastest printer repairers. If you need printer technical support, get a printer service support centre that can answer the following questions on the phone or through email, so you don’t waste time trusting a printer repair service that cannot really help you.
* What is your response time?
Time is gold and never more so in a business organization. Service must happen on the same day and only scheduled for the next day if your printer emergency happened towards the end of a working day.
* Do you have the spare parts of my printer?
If the printer service support centre says, “No” call another one. A “no” answer could mean that you have to wait for some more time to have your printer efficiently running.
* What brand of printers do you also service?
One sure-fire way to catch their expertise. Not all printers are equal and different multifunction printers have codes that only trained repairers from an authorised printer service support centre would readily know.
* What about warranty?
A top-notch repair centre is capable of giving you a long warranty because of the expertise of their repairers.
* Do you have other options?
Lately, there had been a noticeable amount of maintenance of business machines ranging from services, repairs and replacement of consumables. A certain agreement with the best printer service support centre in Sydney can give you all these services to your office machines with no monthly charges.
If the answers of your prospective printer service support centre are favorable as the ones printed, then, you found one that you can rely on.
Additional hints of a reputable printer service support centre
1.They would’ve been in service for at least ten years. Why is this a good gauge? It’s because they would have gained enough expertise and sustained it to create a reputation for their efficiency and customer service.
2. Their repairs are fast but affordable.
3. Their repairers are continuously being trained to keep up with the latest printer technology. Their service crew can solve the most complex printer issues.
4. The repairers make sure they solve your printer issues on-site. If they need to bring it to their local mobile workshop, they would happily provide a replacement.
Resolve your printer issues now. For the best repair services on your printer, get in touch with Global Office Machines or go to the website http://gom.com.au.